Forums » Bugs

Sector wakeup times suck.

Jun 27, 2015 abortretryfail link
It's been taking 20+ seconds to load up sleeping sectors since you guys made the cloud changes a few weeks ago. What gives?
Jun 28, 2015 yodaofborg link
I thought the cloud stuff was just for the updater? But yeah, jumping into a sector can take ages sometimes, and they usually so fast I've no time to read the hints.
Jun 28, 2015 raybondo link
The cloud stuff is just for the updater.

20 seconds is completely crazy.
When it happens for you again, create a support ticket with the time and sector that took so long to load so I can examine the log files.
Jun 28, 2015 bojansplash link
Ray it happens constantly for a lot of players. I can name 10 players, including me, that have 20+ sec loading times on sleeping sectors.
Jun 28, 2015 incarnate link
And if you could do what he asked, we'll be able to solve the problem much more quickly.

I played for several hours on Friday, flying through a ton of sectors, and it never happened to me at all. So, specific reports help.
Jun 29, 2015 vskye link
Everyone knows you devs don't play the game anymore, cause otherwise you would have fixed everything by now. :P (all joking aside, it's kinda true)

Kudos for you actually playing, but ya.
Jun 29, 2015 abortretryfail link
Next time it happenns I'll put in a ticket.
Jun 29, 2015 bojansplash link
Ditto.
Jun 30, 2015 Savet link
I played for several hours on Friday, flying through a ton of sectors, and it never happened to me at all. So, specific reports help.

But even when you fly around on anonymous characters, you fly in God-mode and are immune to damage and realistic game behavior.

You need to test the way real people play: with warranties.
Jul 01, 2015 incarnate link
But even when you fly around on anonymous characters, you fly in God-mode and are immune to damage and realistic game behavior.

You need to test the way real people play: with warranties.


Um. This thread is about sector load times. I can certainly notice an obnoxiously long sector load time. The example stated was 20 seconds? I'd be hard pressed to not notice that.

And no, I often don't fly in god-mode.
Jul 01, 2015 Savet link
I know you need examples, and I don't have a good one to give, except that I have also seen this issue as I have chased people across sectors. Eventually you'll hit one that takes a while to load.
Jul 01, 2015 Kierky link
I've had this happen too.

It might be difficult for GS to diagnose given how close they are to the server, may be lag and packetloss related perhaps.
Jul 07, 2015 raybondo link
Ok, we fixed a slow database query that was probably causing the long sector load times if you change sectors at the 5 minute times of the hour.
So please report any very slow sector start times again.