Forums » Bugs

Game crash immediately after taking a manufacturing mission

Jun 02, 2022 Sid123 link
I get crashes regularly after I complete a manufacturing mission. It doesn't happen after every mission, but it does happen pretty regularly, without any pattern I have noticed. It used to happen to me earlier on mobile, then I thought it might be a problem with the device, but it's happening on PC as well. Another player I know has experienced this issue as well, on mobile with no plugins.
I experienced two crashes just now about 5 minutes before I made this post. Weirdly, it also doesn't open the Bug Report popup which usually opens up after a crash.
Jun 02, 2022 incarnate link
So, you're also using no plugins?

Can you tell us anything about:

- The devices you're using (OS, hardware, etc)
- Which manufacturing mission(s)? Is it usually the same mission?
- Exactly when does the crash occur? Do you press a button, or what exact action precedes the crash?
Jun 02, 2022 Sid123 link
I was using plugins. The other player I know isn't, and is still experiencing this issue. I'll put the device and other info on here, and then test it out without plugins.

Device
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 16.0 GB (15.8 GB usable)
System type 64-bit operating system, x64-based processor
Windows 10 OS

I was also using a mobile previously, with the following specs
2.00 GHz Octa-core processor
2 GB RAM.
Funtouch OS_4.5
Android 8.1

I experience crashes on both, and have got them with all kinds of manufacturing missions I have taken. Improved High Drain Power cells, Fluid Formidable Silksteel Alloy, Fused Composite Plating, Reinforced Bulkhead, Internal Bulkhead Assembly, Docking Bay Hangar Assembly, Merged Cybernetics Array.

The crash occurs within 10 seconds of the Manufacturing mission completing. Sometimes it occurs immediately after the mission completes, otherwise it sometimes gives time to undock and then crashes in mid-space. But it is seen only after manufacturing missions. Not after every mission, but with no particular pattern I can notice.
Jun 02, 2022 raybondo link
After your next crash, can you see if there is a crash.log file located in the Vendetta installation folder?
Please send that file and your errors.log file to us. There may be useful info in there to help us figure out the problem.
Jun 02, 2022 Sid123 link
I had a crash just now. How do I send the crash.log and errors.log files?
Jun 02, 2022 raybondo link
You can open a support ticket and paste their contents into the ticket, or email them to our support email address.
Jun 02, 2022 Sid123 link
I happened to have two clients open at the time, and the errors.log is from the client that did not crash. I don't know if the crash.log will be too. I'll do a bit more manufacturing, single client this time, and upload the files if and when it crashes.
Jun 02, 2022 raybondo link
Also note the timestamp of the crash.log file to make sure it is a new one and not an old one.

You can also try running the bug reporter directly.
Jun 03, 2022 Sid123 link
The timestamp on crash.log says it was last edited on 31-05-2022, even through my game crashed just now. I take it that the game abruptly closing down without any action closing it is a crash? I am also not having the bug reporter tab open up after the crashes. Maybe the game isn't interpreting it as a crash.

I do have the errors.log from the crash, and I'll also send the crash.log, even if it hasn't been edited since 31st May.
Jun 03, 2022 tjgaming8324 link
As you mentioned this I tried to do manufacturing right away & didn't had any issues. I made 5 improved high drain cells right away as you said it on 100 that game crashes after doing a Manufacturing mission. All plugins loaded.
Jun 03, 2022 Sid123 link
Yeah I asked around and there's many people who haven't experienced it, and some who have. Hopefully the config.log and errors.log can track down what exactly is crashing it in some cases and why it's not crashing in others.