Forums » Bugs

on screen keyboard massive

Sep 16, 2022 Anewold link
just as the title implies it takes up 80% of the screen real estate when it used to take up 15-20%, only happened after a OneUI 4.x update to the tablet s7. making it impossiable to type as they keyboard is streched over a 11inch screen. (dont recall how to add screenshots)
Sep 16, 2022 incarnate link
only happened after a OneUI 4.x update to the tablet s7

Soo.. basically, Samsung updated the software on a device, and it screwed something up, but you're reporting it to us as a bug?
Sep 19, 2022 incarnate link
So, Anewold, you're a pretty long-time player, and I think you're well aware of all of this, but I'll repeat it again:

- OEMs like Samsung are famous are famous for adding "game enhancement" features that are terrible and break lots of games.

- Usually, the user can go find a system setting somewhere to disable said "enhancement" and get back to "basic android" functionality. You already know that the new OS is the problem, so.. I'm not sure why your first choice was to post here.

- You're may have to do some Google searches around your particular device, and read a bunch of random threads on various forums, to understand how to fix the issue. I don't know, maybe this one would be a place to start.

- I don't see any evidence that this is an actual Bug with Vendetta Online. You can open a ticket and send us your log files, which will give us a clearer idea of what is going on, but I can't guarantee a "fix" for you.

- We've seen these kinds of resolution-detection issues before, and they generally happen because the device is doing something extremely stupid (like "forcing" a low resolution to "make games run faster"), which the owner needs to disable.

- The standard "internal" response from a big mobile title would simply be to wholesale-ban the device from the game on the Play Store, as the AAA mobile industry views any device that presents a "risk" of problems (and bad reviews) as worse than losing the tens of millions of new potential players who might own that device.
Sep 19, 2022 Snib link
> but I can't guarantee a "fix" for you.

I mean I guess the only possible "fix" by the game itself would be to make the small screen mode for the virtual keyboard optional, because that is what blows up the size. Or even to let the users choose a scaling factor.
Sep 19, 2022 Whistler link
https://www.reddit.com/r/OrnaRPG/comments/tkunr1/update_scaling_issues_on_samsung_devices_running/

"Scaling issues on Samsung devices running Android 12
After working with Google and Samsung users over the last 2 weeks, it has come to light that scaling/zooming/other graphical issues that you may be experiencing are due to Samsung's Game Optimization Service.

The crux of the problem seems to be that Samsung's OneUI 4.1 update introduces a resolution limit to games.

To reclaim your game performance and fix these issues:

If it is not already installed on your device, install Samsung's Game Booster Plus ( https://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.game.gameboosterplus)

Use Game Booster Plus to set your game to "High quality"

More info here: https://www.sammyfans.com/2022/03/11/official-samsung-gos-related-software-update-notice-changelog-guide/ "