Forums » Windows

No Sound in Windows 7 64-bit

Nov 06, 2010 vasco42 link
Hi,

I just downloaded the vendetta online trial, and it works great except there's absolutely no sound. I checked and sound is working properly for my other applications, but Vendetta is no bueno. I tried changing the driver from Windows Vista to Windows Sound (WAV) to no effect.

System specs:
Windows 7 Home Premium 64-bit
Intel i7 CPU 870 @ 2.93 3.42 Ghz
8 GB RAM
2 x NVIDIA GTX480
On-board sound
Bose Companion-5 computer speakers (USB)

Let me know if you need any other information. I'm not sure what to do from here.

Regards,
Benn
Nov 06, 2010 vasco42 link
Here is my waveerror log:
[11/06/10 23:32:14] m_isvista = 1
m_iswin7 = 1
GetMixFormat->Format.wFormatTag = 65534
GetMixFormat->Format.nChannels = 6
GetMixFormat->Format.nSamplesPerSec = 48000
GetMixFormat->Format.nAvgBytesPerSec = 1152000
GetMixFormat->Format.nBlockAlign = 24
GetMixFormat->Format.wBitsPerSample = 32
GetMixFormat->Format.cbSize = 22
GetMixFormat->Samples.wValidBitsPerSample = 32
GetMixFormat->Samples.wSamplesPerBlock = 32
GetMixFormat->Samples.wReserved = 32
GetMixFormat->dwChannelMask = 0x0000060f
GetMixFormat->SubFormat = 00000003-0000-0010-8000-00AA00389B71
44100 sample rate not supported. Closest match is 48000.
mypwfx->Format.wFormatTag = 65534
mypwfx->Format.nChannels = 2
mypwfx->Format.nSamplesPerSec = 44100
mypwfx->Format.nAvgBytesPerSec = 352800
mypwfx->Format.nBlockAlign = 8
mypwfx->Format.wBitsPerSample = 32
mypwfx->Format.cbSize = 22
mypwfx->Samples.wValidBitsPerSample = 32
mypwfx->Samples.wSamplesPerBlock = 32
mypwfx->Samples.wReserved = 32
mypwfx->dwChannelMask = 0x00000003
mypwfx->SubFormat = 00000003-0000-0010-8000-00AA00389B71
[11/06/10 23:32:16] Failed .\audioclient.cpp: line 335
[11/06/10 23:32:16] .\audioclient.cpp(557) : (errval = 0x88890008)
[11/06/10 23:32:43] ...shutting down.
[11/06/10 23:32:43] ...waiting for thread to exit...thread exited.[11/06/10 23:32:43] ...done.
[11/06/10 23:32:44] ...shutting down.
[11/06/10 23:32:44] ...done.
Nov 13, 2010 vasco42 link
Does anybody have any ideas? This problem is entirely preventing me from playing the game.
Nov 15, 2010 yodaofborg link
Hmm, looks like the sound server is crashing for you. One thing to try would be to tell Windows to use a sane sampling rate. Right click in your Volume Icon (In the system tray) and click playback devices. In the new Window, select your USB Speakers and then click *Properties*. In the new Window that opens, goto the Advanced tab, and change the Default Format to "24bit, 44100Hz (Studio Quality)" Apply it and now try start VO. Hopefully you should now see these lines in your waverror.log


[snip]
GetMixFormat->Format.nSamplesPerSec = 44100
[snip]
GetMixFormat->SubFormat = 00000003-0000-0010-8000-00AA00389B71
44100 sample rate supported.
mypwfx->Format.wFormatTag = 65534
mypwfx->Format.nChannels = 2
mypwfx->Format.nSamplesPerSec = 44100
mypwfx->Format.nAvgBytesPerSec = 352800
mypwfx->Format.nBlockAlign = 8
mypwfx->Format.wBitsPerSample = 32
mypwfx->Format.cbSize = 22
mypwfx->Samples.wValidBitsPerSample = 32
mypwfx->Samples.wSamplesPerBlock = 32
mypwfx->Samples.wReserved = 32
mypwfx->dwChannelMask = 0x00000003
mypwfx->SubFormat = 00000003-0000-0010-8000-00AA00389B71
Setting Sample Rate to 44100...Success! (Place where yours bugs out)
pwfexten->Format.wFormatTag = 65534
pwfexten->Format.nChannels = 2
pwfexten->Format.nSamplesPerSec = 44100
pwfexten->Format.nAvgBytesPerSec = 352800
pwfexten->Format.nBlockAlign = 8
pwfexten->Format.wBitsPerSample = 32
pwfexten->Format.cbSize = 22
pwfexten->Samples.wValidBitsPerSample = 32
pwfexten->Samples.wSamplesPerBlock = 32
pwfexten->Samples.wReserved = 32
pwfexten->dwChannelMask = 0x00000003
pwfexten->SubFormat = 00000003-0000-0010-8000-00AA00389B71
[11/14/10 17:38:49] no resampling needed.
[11/14/10 17:38:49] WASAPI started properly.
[snip]


And have sound, if not, maybe repost this thread in the bugs section, as the developers rarely view this forum.
Nov 15, 2010 vasco42 link
Hi yoda, thank you for your reply. Unfortunately, for some reason the default format select box is grayed out - I cannot change it. Something appears to have locked it.

I'll repost in the bug forum if you don't have a suggestion about how to make that box come alive again.

Thanks.
Nov 16, 2010 yodaofborg link
I wonder if this is a channel problem, have you tried setting the speakers to Stereo? Just incase you do not know how, right click the volume and open playback devices again, highlight your USB speakers, but instead this time click Configure, and (if possible) select Stereo and run through the rest of the Wizard, and try run VO.

Even if this works it should still be considered a bug, because you will of course have to run through that wizard to get 5.1 back after, maybe those speakers use the same sound chip found in Logitech G35?
Dec 10, 2010 mackrealiv link
I know this thread is a bit old, but I HAD the exact same problem earlier this week. What fixed it for me was disabling ALL sound devices except the one I actually wanted to use. Once I did this it worked without a hitch.

I don't know if this will fix it for others, but worth a try.

Good luck!
Feb 27, 2011 Cykill link
I have almost exactly the same hardware with the exact same issue....

System specs:
Windows 7 Home Premium 64-bit
Intel i7 CPU 920 @ 2.67 Ghz
8 GB RAM
2 x NVIDIA GTX 285 SLI
On-board sound
Bose Companion-5 computer speakers (USB)

I have tried all potential fixes indicated in this thread with no success. If anyone else has an idea please share it...

Thank you
Apr 05, 2011 Trucegore link
I had the same issue. Setting the games Exe to Vista SP2 solves it.
Apr 15, 2011 tarenty link
I have the same issue on my new computer, but when I switch to Vista drivers sound works fine.
Apr 22, 2012 Aleksey link
I have Win7 x64 as well. No sound with Vista driver. When I switched to another option (WAV), I started to get sound and music, but there was some echo and clicking
Apr 22, 2012 ret369 link
I had to pick the windows vista sound driver in game to get sound and you have to change windows sound to 2 channel in windows (doesnt remember where I found it)
May 17, 2012 AnkhMorporkian link
I had a similar problem when I first started. Trucegore's solution worked (though it was someone else in-game who suggested it to me).

Right-click the VO shortcut, select Properties, click the Compatibility tab, check the box next to "Run this program in compatibility mode for:" and select "Windows Vista (Service Pack 2)" from the drop-down box. Click OK and run the game from that shortcut. In game, make sure you have the Windows Vista driver selected in the Audio options.
Aug 08, 2012 raybondo link
We recently fixed an audio bug on systems with more than 2 channel sound. It should solve the problems reported in this thread.
Sep 30, 2012 fleebness link
In the executable In current use, one still requires setting the executable to vista sp2 compatible mode to get this to work.
Feb 15, 2013 Demonen link
I have no sound in Win7 x64, and I've managed to peg down why.
My headphones (Logitech G930) operate on 48kHz sample rate. VO doesn't like that.
If I set my headphones to 44kHz, they don't like it: I get random bursts of max-volume static, causing my ears to hop off and run away.

The solution, I guess, is to either for Logitech to get their act together, or Guild to poke their audio engine until it supports 48kHz sample rate.
The latter being more likely to happen before the sun burns out.