Forums » Bugs

Current Keys showing up as blank

Mar 13, 2023 Inevitable link
On all my characters I have keys that show up blank as in this picture. As far as I can figure out some of these keys should be active, but they don't work. I've had to get new keys in order to dock with capships and what not.

Mar 13, 2023 incarnate link
That is.. definitely not-awesome. We will take a look.
Mar 14, 2023 ScotiaKnight link
Mar 14, 2023 incarnate link
"inactive keys are blank" is not at all the same as "active keys are suddenly becoming inactive for no reason".

As I said, we'll look into the OP, here.
Mar 14, 2023 ScotiaKnight link
except that those arent active keys becoming inactive for no reason. those are blank inactive keys.

i was simply confirming and thanking you for looking into it.
Mar 14, 2023 incarnate link
The OP here includes: "As far as I can figure out some of these keys should be active, but they don't work."

That's what we're looking into. Are keys transitioning directly from active to blank without user intervention. That's the reported bug, here.

I'm not trying to be needlessly pedantic, and I appreciate your thanks and such; I'm just clarifying that we are currently regarding these as two distinctly different issues:

1) This thread, in which active keys are becoming inactive without player involvement.
2) Your other thread, in which inactive keys are visually blank. We're aware of that issue.

Bugs is an area where we have to be extremely specific, otherwise people tend to post all kinds of "vaguely" related issues into the same thread, which is unhelpful (and in the past, has sometimes gotten so bad it has made specific Bugs-threads worse than useless).