Forums » Android

Frequent disconnects when selecting via phone screen

Feb 18, 2017 Death Fluffy link
My ability to play VO on my phone is sporadic. Disconnects seem to be triggered by making a selection on the touch screen.

Using today as an example I played for at least an hour at a restaurant just mining and using plugins to find asteroids by ore without being disconnected. Later this morning I did the same via my home network. However, I just came in from doing some yard work and wanted to resume mining and have had the client crash several times before I gave up. I have submitted several of the crashes through the client bug reporting with brief descriptions 'targeting asteroid'.

Today's example is consistent with my ongoing experience playing VO on my phone where the client runs without issue for lengthy periods of time and then other times crashes due to an attempt to select by touching the screen.

I am on a Samsung Galaxy Edge7 with the edge function turned off because it is useless and sucks generally sucks ass.
Feb 19, 2017 raybondo link
Thanks for the reports. We see your google crash submissions, thanks for that.
It looks like a bug in some plugin, so if you can test without any plugins to see if it still crashes, that would be great. Even better would be to enable plugins one by one to see which plugin is causing the problem if that's the source of the crashes.
Feb 20, 2017 Death Fluffy link
Thanks Ray. I'll work towards using only one active plugin at a time and see what happens. I play mostly on the weekends over breakfast and put in more time than normal this weekend to get the character to basic mining 2 so it may take me a while to sort out which plugin is the culprit. I'll start by removing them all first though.
Feb 25, 2017 Death Fluffy link
I've done some testing today and I found one guild specific plugin that will randomly cause the client to crash when doing a screen press.

While my testing was not thorough, I am now pretty confident that it is plugin related. I have not tested all of my plugins yet, I started with the most obvious which have some form of input from the player.
Mar 06, 2017 Death Fluffy link
Just to follow up. This is issue was definitely due to the one plugin I was using. I have since prospected 1/2 of Grey and all of Itani space except Deneb (which looks like it's really going to suck so I'll likely jump system each mission for that) with absolutely no disconnects the entire time.